Technology with award-winning service
At Cynosure, we know that good business is synonymous with good service. To provide excellent laser service to your clients, you rely on equipment which is properly maintained.
We take pride in offering one of the finest service programs in the industry. As a world leader in both the development of laser systems and the provision of ongoing support to their users, we proudly ensure that your systems operate with optimal functionality at all times.
Assistance from our field service engineers
Cynosure boasts one of the most advanced teams of field service engineers in the aesthetic and medical equipment industry.
- Cynosure engineers are trained and certified annually on Cynosure product specifications.
- Each technician is certified or holds an accredited degree in electronics.
- Cynosure service engineers are trained to take care of your service needs in a timely manner with quality workmanship that lasts.
- Our superior technical response was voted “Best in the Industry” and given a Laser & Light Choice Award by Aesthetics Trends & Technologies. Cynosure has also been recognised as the Best Customer Service/Support Organisation by AT&T Choice Awards.
- Cynosure proudly stands by a 24-48 hour technical response time, often arriving within that time frame when the call is received from a warranty or contract customer.